Welcome to HCC Online!
MyHCC and Moodle accounts are not the same. The username follows the same lastname.firstname format, but initial passwords are different. We encourage students to change their passwords to make them be the same for ease in accessing your accounts.
Online students must check their HCC email daily for important reminders and class information. You can set your HCC email up on your mobile device - check out the directions at http://highlandcc.edu/pages/help-desk.
HCC students are required
to check and maintain their HCC Email account at http://www.highlandcc.edu. Official
course grades are located in your MyHCC account. If you have can not
access your email or MyHCC account, please contact the HCC Help Desk for
assistance. Contact information for the HCC Help Desk is available at http://highlandcc.edu/pages/help-desk.
Course access for classes is given approximately three days prior to the course start date. Students are notified by email when access is granted.
If you have taken an online class, but do not know your Moodle password, use the "Lost Password?" tool on the right side of this screen. Enter your HCC Email address for a password reset to be sent.
If you need any assistance or have
questions about online courses, contact email@example.com.
Please include your name and birthday in the email for the quickest assistance.
For Moodle specific questions and technology assistance, please contact the Moodle Help Desk through the Help Center Block on the right side of this screen. 24/7 support is available by chat, email, and phone. If you need any technical assistance in your course, please use the 24/7 Help Center tools on the right side of the screen. If you experience technical issues during an exam or assignment submission, you must contact the Help Center immediately to document and ticket your issue.
To ADD or DROP an online course -- Email your name, birthday, phone number, and the course and section to add or drop to firstname.lastname@example.org. View the Important Dates for each session at http://online.highlandcc.edu.